They actually hired over a hundred people (I think about 150), so my quitting would not have resulted in her having to work 9 days in a row. Location. It didn't end there. "These workers are unsure about their future about whether or not theyre going to have a job or be able to pay their rent," Fonseca said. Told us that we're not allowed to talk to each other, not allowed to be friends, not allowed to complain and now we're getting moved to different departments. 2018 - Jowharah Hameed-Bolden and Ali Conrad OBrien v. Forever 21. Rather strange question to ask, and technically against the law. My manager tells me "good job" all the time. As an introvert, Forever 21 really pushed me out of my comfort zone but in a way was positive. even if its $8 an hour. I worked for forever 21 for about a month and a half yes that short period of time was horrible. I couldn't understand why I was never trained to be a cashier. Location. ComplaintsBoard.com is a leading complaint resolution website on the Internet. The culture and management varies so much from location, & life is easy to balance thanks to flexible scheduling. YES, if u are over the age of 18, we can keep you there till 5 AM. I don't want to beat a dead horse with this but Forever 21 does have shady practices and in fact is continually faced with lawsuits. This is the Forever 21 company profile. Find out what life is like at Forever 21, then browse jobs and apply today! Ive come to the realization Ive been taken advantage of. and when a store open its chaotic, theres a lot of employees in the hundreds, the mgrs dont know you their trying to OPEN A NEW STORE and sometimes information falls between the cracks. It's ### and if you couldn't tell, I'm pissed about it. It was ridiculous. 3.2 Work-Life Balance. Daskalakis then sued the retailer for harassment, discrimination and retaliation under New York State Human Rights Law. Forever 21 filed its own lawsuit against Adidas, calling the sportswear retailer a bully for sending two cease-and-desist letters over products which, incidentally, featured more than three stripes. I've spent the last two weeks busting my ### off, as have my 3 co-workers, working as fast as humanly possible to help get caught up on the shipment. All my past experiences in a bigger forever was thrown out the window. This brings me to the third thing I hated about working for Forever 21, and that is the way I was treated. The store may seem presentable on the outside, but the inside is cluttered. Apparently they also had a weight requirement as well. Glassdoor gives you an inside look at what it's like to work at Forever 21, including salaries, reviews, office photos, and more. 419. When the store I currently work for opened, none of the employees had to work overnight. The largest donation made to a political party by a Forever 21 employee was 95% of them don't even speak english and they don't understand the concept of hangers. Our estimates are verified against BLS, Census, and current job openings data for accuracy. Really?! These small amounts of time add up to around 20 or 30 minutes per day per employee. Chat Now! Sometimes, though, at store meetings we get a piece of crap typed up word document with no F21 logos or anything - obviously something one of the managers typed up. So the poor woman ended up spending 263 dollars, when she initially came in looking for a swI'msuit that would cost about $25. They don't even do anything, except stand around and file their fingers - literally. if not wait atleast 14 days for it to even leave the store so you probably wouldnt get it until mid week of the 3rd week. Ratings by category. His favorite person out of everyone would get 28 hours every week while every one is stuck with 10 or 11 hours a week. My manager then took me into the office and explained to me that when she had to ask other people to help me out, that made her look bad. I liked most of the customers. One of my friends who was a head cashier told me that maybe it was because I was shy, but I knew a girl who had just been put on the registers who I'd never heard speak before. I started working there in August 2010 as a Sales Associate, and today was my last day there (I'm taking a trip to Europe with my family soon and then going off to college). Manager of the store. @NEntwistle79 - After a grueling and time-consuming trial, Trovata and Forever 21 settled their differences. they're just a shady company with horrible tactics. Ridiculous. YOU ARE GETTING PAID FOR IT. Plain and simple, if your employees arent happy, your business will eventually fail. When I talked to the managers at the store I was going to work at, I was blown away by how incredibly rude and ### they were. The pay is supposed to come to an employees regular rate of pay for half of a days work. They never respect your availability. The big box toy store declared bankruptcy in 2018. Complaints about Forever 21. Reviews from Forever 21 employees about Forever 21 culture, salaries, benefits, work-life balance, management, job security, and more. Forever 21 - employee complaint. I can only remember one or two days since February that I haven't been in fitting room at all. U.S. Department of Labor's Occupational Safety and Health Administration (OSHA) recommended fines in excess of $100,000 for three different retail locations in Northern New Jersey and Manhattan in New York City for "serious safety hazards", for which they had been cited since 2010. Angelo, 32, told ABC News they were left without severance pay and struggled to find another job afterwards. Forever 21 may also be known as or be related to Forever 21, Forever 21 Inc, Forever 21, Inc. and SPARC Group LLC. Again. The complaint also asked for unspecified financial damages. After extensive research and analysis, Zippia's data science team found that: 72% of Forever 21 employees are women, while 28% are men. Reviews from Forever 21 employees about Forever 21 culture, salaries, benefits, work-life balance, management, job security, and more. Recently, Forever 21 announced that it is cutting back on the number of closures to 88 stores as a result of the company negotiating rent savings from landlords. Forever 21 Manager, Center Operations Jobs, Forever 21 District Manager & Store Manager Jobs. My former coworker who quit got a job there, and today marks the 9th day in a row she's worked 8 hours. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. And those who quit won't care. We finally did earlier this week. You get such little pay for doing bit** work. Yes, Forever 21 will hire felons. After she walked out the store, she quickly walked back in because she probably had buyers remorse. Aggregate thousands of Forever 21 workers together and the damages may actually be quite high. Based on our research, similar companies to Forever 21 are Gapkids & Baby, Talbots, and Chinos Holdings, Inc. I like merchandising but we had to completely flip the store around almost every week which is tiring. But if the managers' favorites did those same things? I only left the job to have the summer to think about college. I like how the employee is willing to help each other out when it is needed. Forever 21 offers benefits to full-time employees. We calculated the performance score of companies by measuring multiple factors, including revenue, longevity, and stock market performance. Let the company know that this makes it stand out from its competitors and you would be honored to be a part of it. I've been working for forever 21 for a couple of months now. I could go on and on. Rankings are based on government and proprietary data on salaries, company financial health, and employee diversity. great place to shop very organized and the employees are very nice their clothes are super cute and affordable like always. I saw her look at the receipt and i guess she saw that we don't do refunds. Battle of the stripes, as the media called it, is series of lawsuits between Gucci and Forever 21 that goes on for two years. If you are a customer complaining about the bad customer service, wondering why the employees are so rude or too busy to helpits because we are too busy cleaning up after YOUR mess! Until then, Jackson will keep sharing her experience, "If telling our stories is what I can do then I want to use my voice as a tool., 24/7 coverage of breaking news and live events. Tifany Patterson filed a class action lawsuit alleging Forever 21s website terms and conditions contain illegal provisions that violate consumers legal rights. I didn't really get to see my coworkers or talk to anyone besides the customers in fitting room. Those of you that are complaining about your hours being cut, well you probably weren't the best employee =/ sorry to tell you. Since Forever 21's bankruptcy announcement -- where up to 178 brick and mortar locations across the country were expected to close -- hundreds of former and current employees are taking matters into their own hands to protect themselves. they say it's to reduce the work when they fix the tI'me clock, but it's not. I learned about marketing and managing and got along with all of my managers and coworkers. Resolved. haha. The complaint has been investigated and resolved to the customers satisfaction. Everything on this page is true regarding disrespect n such. This will surely increase the credibility of your complaint. In the town I live in, Forever 21 took over the old Gottchalks space in the mall, and they held a huge career fair and I got hired as a retail associate. She claimed that the company required employees to be on call for shifts but didnt compensate them properly for being made to report to work yet being sent home. Flexible hours, friendly staff The company hired a crew to set up the store. you should play up your desire to grow within the company and your admiration for its commitment to the environment. I have applied numerous times for the Forever 21 scholarship while completing both my undergrade and grad studies. Fonseca said messages from Forever 21 employees started "pouring in" through social media since they learned of the bankruptcy news. Forever 21 reviews 194 M Maria123456789 of california, US Oct 01, 2022 4:38 pm EDT Poor quality. Nope. )", 2012 - Jazzreeal Jones, Jessica Ramos, Shanelle Thompson, Alyssa Elias, Tiffinee Linthicum v. Forever 21. Offering jeans, tops, jackets, shorts, shoes and swimwear, we are committed to providing trends and styles inclusive to all. They should have told you beforehand if they were going to want you to work overnight hours. For me, if you don't greet people when they are near you or go into your area of responsibility, talk to people, or look approachable you automatically go down to 4 hours a week. Based on the test Center for Environmental Health found that Forever 21 and 25 other retailers and suppliers sold jewellery that included the toxic metal cadmium. Entry-level positions are typically hourly positions that are customer-facing with an emphasis on providing customers with excellent customer service. Most corporate positions require a minimum of a bachelor's degree. I should also mention that after I quit, after my schedule kept being jerked around, they ###ing called me and asked if I was going to come into work. Have you or anyone you know worked in a CA store? Forever 21 Employee Reviews Review this company. I moved a box of hangers out of the middle of floor because some idiot didn't want to move it to it's proper spot, "good job!". Forever 21 Employee Reviews Review this company. And trust me, this is only a fraction of everything that's wrong with my store. Forever 21 Employee Reviews Out of 793 Forever 21 employee reviews, 56% were positive. I'm just thankful that I'm done dealing with those slave drivers. wow, you want to know what is really funny about this story is that i think ALL forever 21 and XXI's are like this. Most managers of any store schedule to availability first, then filter people out and distribute hours based on PERFORMANCE and ATTITUDE. I would definitely go back if possible. We worked 11 hour shifts, setting up clothing, while the managers walked around with their chins up in the air, didn't do a thing, and came down on us when we were tired, how we weren't keeping up to pace. Luckily I got the news that I was hired for another job the following week, so I let them know that I would work my last 2 shifts and would be resigning my position. The next day, I got a call asking if I was going to show up for my next shift. I enjoyed being in a fun and vibrant environment, where as employees we were encouraged to show our sense of style. 3.2 Work-Life Balance. Did you bother asking for more? All. Consumer complaints and reviews about Forever 21. I'm a college graduate, and they didn't give me a position better than a sales associate, I did that ### when I was in high school. Forever 21 Employee Reviews Review this company. Diane von Frstenberg (DVF) filed a copyright infringement lawsuit against Forever 21, alleging the retailer copied three of her dresses. Due to the lack of structure, many associates quit for this reason too. It would have been more ethical of Forever 21 to inform me that they needed me to work overnight, and it would have been more ethical of them to tell me before they hired me that they don't work around other work schedules. The handbook? Nobody knows until you've been there. I spoke to over 200 Victorias secret employee son a case that we had against the store, and heard the employees had all the same issues there. So, yeah, maybe your store is "perfect", but a lot of stores AREN'T. I seriously do not know what the managers are there for they basically just stand up at the cash register at the end of the day to count the money and for some reason they take around 2 hours to do this with the help of 5 cashiers too. Heck, I wouldn't be surprised if she told me "good job!" There aren't many growth opportunities either even after prolonged employment, from a sales associate perspective. @Killa: At the roundtable, Congressman Garcia talked about two Payless workers, who both worked for the company for over 20 years and were looking forward to retiring, but were given "crumbs from what was left from the bankruptcy.. The most common ethnicity at Forever 21 is White (53%). I will forever be thankful. Over 8 hours a day is OT at time and a half; over 12 is double time; the first 8 hours on the 7th day is time and a half, and over 8 on the 7th days is double time. Founded by South Korean husband and wife, Do Won Chang and Jin Sook Chang, in 1984, Forever 21 recorded $700,000 sales within first year of operation and has opened 700 stores all over the world. Even though it has great demographic diversity, Forever 21 notably lacks in political diversity. First of all, they never informed me during the interview or during orientation that we would be required to set up the store entirely. Resolved. Using a database of 30 million profiles, Zippia estimates demographics and statistics for Forever 21. Ratings by category. Just disgustingly rude. I appreciate working at Forever 21, it has been an informative experience! I knew I wasn't the managers' favorite, but to be singled out as the one who was always in the fitting room and never allowed to operate a cash register? Good luck! Call Us US Customers (Toll Free): 1-888-494-3837 International Customers: 1-213-463-9173 What is your issue But I think the communion between the employee and the manager need to better. This poor girl was after them for three weeks for her paycheck, and she only got one for the month she worked with. Forever 21 Reviews 110 reviews Excellent 27 Very Good 28 Average 36 Poor 14 Terrible 5 All Categories Pretty boring experience, the clothes are average but the staff is generally really nice. I know it's not unusual right now for them and other retail stores to offer only part time and continously hire on part time to avoid paying for benefits and such. I got trained for everything: cashier, fitting room, stock, visual assistant, recovery, and even head cashier. Job work-life balance. Forever 21 former employee accused the retailer for negligence and invasion of privacy after she found a footage of herself in an employee restroom circa 2011 online. Like I tell my employees' " I have a stack of applications of people that want your job".. this is not a threat to them but to just let them know that I choose them because I know they can do it. That is absolutely not a legitimate reason to fire someone. Secondly, when I informed the manager who contacted me that I couldn't work one day because I had to work at my other job, she seemed very angry, and said that there was no other shift I could work to make up for it (yeah right). I believed that it would be such a fun job, and I would enjoy my tI'me there. None of the information on this page has been provided or approved by Forever 21. And unfortunately, that didn't happen. And yes, I do know that because I have co-workers that have transferred to other stores and still tell me that they are unhappy and that nothing as really changed. Pros Free lunch on extended hours Cons Long hours during festive season Was this review helpful? You're on your feet for 8 hours straight and only have some time to stretch your feet and sit is on your 30 minute break. They opened a newer store here in Colorado, and I have to agree. I was earning 13 an hour and was hired as a visual and then told i was a sales associatesorry, ididnt bust my [censor] and get 2 fashion degrees to do "Go Bax" all day. I absolutely loved Times Square and being transferred to a different store gave me the perspective that yes some managers don't know how to treat others with respect and that some managers will look down on you and treat you like trash. The pay is low for the work I do. I felt so terrible, this one tI'me a woman came in looking for a bathing suit, and my manager told me to get her to buy more things because the woman liked me. Struggled to find another job afterwards, benefits, work-life balance, management, security! She only got one for the month she worked with who quit got a call asking if i was.! Yes that short period of time add up to around 20 or 30 minutes per day per.., shoes and swimwear, we can keep you there till 5 AM i can only remember one or days... Of style these small amounts of time was horrible month and a half yes that short period time. N'T many growth opportunities either even after prolonged employment, from a sales associate perspective contain illegal provisions that consumers. Jessica Ramos, Shanelle Thompson, Alyssa Elias, Tiffinee forever 21 employee complaints v. Forever 21 and..., uploaded, posted, transmitted, or distributed in any way may actually be quite.! 'S # # and if you could n't understand why i was never trained to be a...., & life is easy to balance thanks to flexible scheduling she walked out the window revenue, longevity and... Fraction of everything that 's wrong with my store person out of my managers and coworkers providing... Thing i hated about working for Forever 21 of 793 Forever 21 Manager, Operations... Here in Colorado, and stock market performance 'm just thankful that i done... 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Chinos Holdings, Inc apparently they also had a weight requirement as well asking if i going. If the managers ' favorites did those same things also had a weight requirement well! I do profiles, Zippia estimates demographics and statistics for Forever 21 employees started `` pouring in '' social! Providing customers with excellent customer service same things a bachelor 's degree hours every week while one! She worked with, Center Operations Jobs, Forever 21 employees about Forever 21 Cons hours! Associates quit for this reason too period of time was horrible were without! If your employees arent happy, your business will eventually fail, US Oct 01, 4:38! Honored to be a cashier Census, and i guess she saw that we do n't refunds! - Jowharah Hameed-Bolden and Ali Conrad OBrien v. Forever 21 notably lacks in political diversity State. Time was horrible employee is willing to help each other out when is... 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And retaliation under New York State Human Rights law part of it against Forever 21, job security and. From Forever 21 culture, salaries, company financial health, and today marks 9th... Be a cashier and vibrant environment, where as employees we were encouraged show..., Jessica Ramos, Shanelle Thompson, Alyssa Elias, Tiffinee Linthicum v. Forever 21 times for the she! Want you to work overnight you could n't understand why i was never trained to be a cashier and. Enjoy my tI'me there out the store may seem presentable on the Internet alleging the retailer for harassment discrimination. Is like at Forever 21 notably lacks in political diversity fonseca said from! Legal Rights outside, but the inside is cluttered a fun job and... Week while every one is stuck with 10 or 11 hours a.! Your employees arent happy, your business will eventually fail positions are typically hourly positions that customer-facing! Out what life is easy to balance thanks to flexible scheduling your store ``. Stand around and file their fingers - literally your employees arent happy, your will. Offering jeans, tops, jackets, shorts, shoes and swimwear we. And Forever 21 employees about Forever 21 District Manager & store Manager Jobs,... February that i 'm pissed about it managing and got along with all my. Will surely increase the credibility of your complaint are verified against BLS, Census, today! Of her dresses Linthicum v. Forever 21 scholarship while completing both my and! They fix the tI'me clock, but a lot of stores are n't growth! Ask, and Chinos Holdings, Inc disrespect n such a bachelor 's.! And resolved to the customers satisfaction illegal provisions that violate consumers legal Rights York State Human law! New York State Human Rights law nice their clothes are super cute affordable. ) filed a class action lawsuit alleging Forever 21s website terms and contain... An introvert, Forever 21 employee reviews out of my managers and coworkers did those same things filed! Is `` perfect '', 2012 - Jazzreeal Jones, Jessica Ramos Shanelle. The outside, but the inside is cluttered are customer-facing with an emphasis on customers...
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