Besides, through encouraged workers, Alibaba Company has maintained high customer service on the online platforms. Listen to the summary at Blinkist or listen to the book at Audible. In terms of self-improvement, Alibaba focuses on mentoring and learning. hiking club, biking club, running club etc. Most importantly, Alibaba also believes in action learning. According to Ford et al. Team leaders should also communicate purpose, train, and spearhead conflict resolution. And lastly, as thesixth strategy they decided to adopt encourage achievement through a rewarding system. Although managers in Alibaba Group have to take responsibilities for the consequences, it cannot be denied that the fraud fully exposed that the lack of internal control, especially the supervision and administration of the management, is one of reasons lead to exacerbate the situation. We buy. (2009). Alibaba believes that people will be happy and satisfied with their jobs if they work with passion and gain rewards for their achievement. Comparison Alibaba's and Apple's drivers of talent attraction and retention. Ma used this kind of rolling increase rewarding system as a way to help companies retain employees since all the employees in Alibaba Group will always have a part of the options which havent been used. Both types of rewards will recognize the quality of individual and team work. Therefore, harnessing and channelling such diversity to attain organizational goals and objectives is critical. This helps in maintaining a friendly relation with the members later on. endstream endobj 183 0 obj <>>>/Metadata 71 0 R/Outlines 225 0 R/PageLayout/OneColumn/PageMode/UseOutlines/Pages 179 0 R/Type/Catalog/ViewerPreferences<>>> endobj 184 0 obj <>/ExtGState<>/Font<>/ProcSet[/PDF/Text/ImageC]/XObject<>>>/Rotate 0/StructParents 0/Tabs/S/Type/Page>> endobj 185 0 obj <>stream Moreover, when employees are kept happy and satisfied then their productivity rises as they feel that the company has given them the importance. Notably, effective teamwork is marked by collective information sharing and duty executive. Alibaba, the most well-known online company in the world founded by Jack Ma has implemented and improved their management system in many different styles in order to fit different companies in. A third characteristic of the corporate culture is a sense of family unity. Long term by giving employees increases employees will be apt to stay with the company and this benefits the company in not having a high turn-over. Last year, the company became the world's largest retailer and has surpassed Walmart. Sincere compliments increase employee motivation and produce effective results. Every activity assigned, we did as a team and readily shared. In essence, the approach improved sharing among departments allowing a teamwork culture. On the other hand, the company may not satisfy the physical and emotional need of its employees. Besides, Alibaba Group has more than 24,000 employees in 70 cities which scattered in China, India, Japan, Korea, the United Kingdom and the United States (News, 2012). 1 The greedy desire It is difficult to satisfy individual demands because everyone would move to the next more advanced platform of the hierarchical pyramid that Maslow created frequently once the prior need is met, especially in modern society. My one year ago, Posted Greve, H. R., & Argote, L. (2015). According to Sanyal and Hisam (2018), the significance of any teamwork lies in its effectiveness. 1% and 0. This is where continuous feedback can allow them and change their mindset as it relates to their function and purpose within a company. It implies that to attain unity, every aspect of the body plays a role in achieving the general goal (Huang et al., 2013). Image Courtesy of Dan Croitor The incentive value means that there is an increase in the salience and value of the representation of a reinforcement rate relative to the representation of other behaviors that are not . skills to the HR profession. A young high-tech company, Tattoo, has grown rapidly during the last few years and it is very clear that the CEO, Paul, has kept the entrepreneurial spirit of the company.. Because we cannot provide ARTE'S personnel replacement chart we have made our own overview which we belief that must be a little similar to not only AIRTIME but also all. People even compare it to Amazon but Alibaba is far more popular in China than Amazon is in America. com/specials/aboutalibaba/aligroup/group_news. Besides, relevant department would better assign a special supervisor to investigate the staff on suspicion of corruption. With a net worth of $38.3 billion, he currently holds the title as the richest person in Asia.. Ma's extraordinary leadership skills and interesting success story fascinated the . Therefore, it is why some leading cadres at Alibaba Group may feel unbalanced and help to defraud which negatively impact on the credibility of the company. Alibaba also offers unmatched customer service. On the one hand, the management and supervision system has problems. Therefore, if Alibaba would like to expand its business to the U.S., the company needs to adjust its practices and strategies in attracting and retaining local employees. Multi-cultural and multi-lingual, bringing solid S.T.E.M. This is because they are familiar with the market and know customer needs in their country very well. Yun, J. J., Zhao, X., Park, K., & Shi, L. (2020). But things changed over the years. The team leaders communicated the essence to timely reporting of unprofessional differences between the members of the group. Skinner, B. He found her through his business partner, Joe Tsai, who knew Shirley back in 1989. Outline of People Management Issues This issue related to the credibility ofAlibaba is directly due to the internal defects in management, the lack of inside supervision and few controls of the internal culture. According to human relations theory, money is not the only means of improving employee satisfaction (Huang et al., 2013). And each of the restricted shares issued by the unit is divided into four years in place, granted 25% per year. 1 Internal reasons According to the perspective of Abraham Maslow who is well known for the hierarchy of needs theory, the pattern of behaviours based on individual needs (Poston, 2009). The company also benefits by being able to set up guidelines of what is expected and by rewarding employees they will have employees that are accomplishing more and have a better attitude about their job. Those who dont know, Singles Day is like a parody of the Valentines Day celebration. 4. (LogOut/ Need for Power (nPOW): Influence, Competitive Typical behaviors: The use. When given more freedom at work, employees are happier in their jobs. pdf [Accessed: 06 Nov 2012]. com/browseinside/index. The significance of secrecy resulted in group uniqueness and creativity. Notably, none of the team members shared group strategies with other teams. Keywords: alibaba company, autocratic management, conductive management, persuasive management, democratic management. It appears that in this issue managers ignored fraudulent behaviours behind the performance-chasing. Samsung doesnt reward their employees at all, instead they manipulate employees mind with the awareness of economic environment. Retrieved from http://www.scirp.org/reference/ReferencesPapers.aspx?ReferenceID=1741766, Hitesh Rohra (2014-2015), Training and development in Apple Inc, http://www.academia.edu/6709098/Training_and_development_program_in_Apple_Inc, Don Reisinger (2016), Fortune, Heres how Apples Retail Chief Keeps Employees Happy, Apple, Motivation, http://fortune.com/2016/01/28/apple-retail-ahrendts-employees/, Scott Matteson (2014), TechRepublic, 10 things you should know about Alibaba Restrived from https://www.techrepublic.com/blog/10-things/10-things-you-should-know-about-alibaba/, Alibaba group(copyright Notice 1999-2018), Alibaba official website culture and value http://www.alibabagroup.com/en/about/culture, HR professional, 6 years of experience in training & development, with credential from New York University. Notably, the rights and freedom of a team member should not violate ethical working relationships with colleagues. From the research for the top three drivers of talent attraction and retention in the two big companies, it shows that Alibaba, a well-known e-commerce corporation from China, gives priority to enjoyment through passion and rewards, personal improvement by mentoring and learning, and communication between employees. support@phdessay.com. The team also adopted the effective conflict moment. Celebrated on November 11, its a national holiday there. 1. 3 Establish psychological management mechanism It is necessary to give psychological training programme at least once a month for intensifying the efforts of anti-corruption and enhancing the management of core value and culture in Alibaba Group. 209 0 obj <>/Filter/FlateDecode/ID[<174F6B9330FF0045907F5F954E9BD9D1>]/Index[182 65]/Info 181 0 R/Length 132/Prev 507426/Root 183 0 R/Size 247/Type/XRef/W[1 3 1]>>stream 1) Jack Ma adapts charismatic leadership theory. A former English teacher, Jack Ma cofounded and chairs Alibaba Group, one of the world's largest e-commerce businesses. SUZANNE, B. Additionally, it is necessary to introduce different kinds of methods of personal testing and assessment which combine the enterprise culture into the evaluation. ESOP is defined as a company-established benefits plan in which employees acquire stock as part of their benefits. Both the greedy desire and the psychological imbalance are the internal reason behind the problem. Therefore, this allows them to have a better idea of what they have done well which give them a sense of achievement. Consequently, the team was peaceful and united. HRM Approaches in different Work systems: A comparing between fabrication works and name Centre of high street bankTinging WangAs Peter Boxall and John Purcell ( 2008 ) mentioned in literature,. New York, N. Y. , J. Wiley. When applied to the workplace, it means an individual will generally aim to create a balance between what they give t View the full answer Even those at the top of the pyramid are referred to by their nicknames, so to minimize the sense of structure and superiority. Alibaba covers the lodging and meal expenses of the immediate family members who are invited to join. Constructive communication also helps in conflict resolutions and decision-making. Essay. Order custom essay Hrm About Alibaba Submit your documents and get free Plagiarism report, (Rate this solution on a scale of 1-5 below). There are six core values guide Alibaba Group's operations and operate its culture, which including customer first, teamwork, embrace change, integrity passion and commitment (News, 1999). Maslow and Stephens (2000) have posited out that individuals will not spend an inordinate amount of time to think about their salaries if they are fairly paid. 48 Vitosha Boulevard, ground floor, 1000, Sofia, Bulgaria Bulgarian reg. However, employees create the best elements crucial in attaining success in the organizational departments, workshops, and business units. Employees who are not familiar with the company, new tasks, or any specific projects will have mentors to help support them to succeed in their jobs. Jack tries to make sure that every customer has an experience like no other. Stock options provides employees with the right to buy and sell their stocks in the company. With the accelerating pace of internationalisation, the number of employees which rapidly increased from 11,700 in 2009 to 24,000 in 2012 has become a significant challenge that threats the development of Alibaba Group (Hua, 2012). Thank you! First and foremost among those is transparency. Management Theory Influences Team Working. 4. This can be illustrated by the following equation: Individuals outcomes/individuals own inputs = relational partners outcomes/relational partners inputs (Adams et al, 1976). Finally, good teamwork is characterized by diversity and equality (Sanyal and Hisam, 2018). More importantly, although the two giant companies share common strategies, they implement them in different ways. 1) Treat them respectfully - Treating your staff members well can help. 5 p. 12-13. According to Jack, 60% of his competitors would shut down, and he celebrated. He established an Internet business Hangzhou Haibo Network Consulting back in 1995. Thirteen people were sentenced ranging from eight months to three years in jail after conspiring with suppliers to gain illegally around RMB 500,000 yuan in this online fraud (Nytimes, 2011). One main reason is that performance is an ongoing process (Workforce News, 2016). 3) PraisePraise is always beneficial. International Journal of Research in Marketing Management and Sales 2019,1(2), 24-27. Management strategies call for suitable coating, management theories. Alibaba used the huge opportunity that Singles' Day offers and reaped the reward. More importantly, Apple will share news, sale volume, or any information related to the company to all members in order to let them catch up with current situations and make them feel that they are always part of the firm. Based on the principle of constructive communication, the Alibaba team was successful because the information was shared freely. 1 Opportunity. Even though resources do not directly help create an influential group, it helps realize the objectives and goals of a team. In this decade, no one knows "Alibaba", the largest wholesale site in the world, which is a Chinese-owned website that has become international. International Journal of Organizational Innovation (Online),5(4), 78. Springer, Cham. Notably, the team members felt a sense of group worthiness and ownership. Let us help you get a good grade on your paper. Market research about. online] Available at: http://www. Journal of Management, 30 (6), p. 933-958. Essentially, Alibaba company needs to invest more in resource allocation to enhance its performance. Organizational culture diagnoses and cultural audits, for example, can give an accurate picture of an organizations current management system (Mason, 2012). To know more check the 3) PraisePraise is always beneficial. According to the management theorist, management should adopt an organizational culture, where complex tasks are broken down into simple activities. alibaba. Retrieved from, http://www.profitguide.com/manage-grow/human-resources/the-truth-about-employee-engagement-62387, Markos, S. & Sridevi (2010), Employee Engagement: The Key to Improving Performance. MASLOW, A. H. , & STEPHENS, D. C. (2000). 4. com/blogs/newsbook/2011/02/online-fraud_scandal_china [Accessed: 05 Nov 2012]. Shalley, C. and Oldham , G. (2004). A robust online marketing strategy is the sole determinant of the company's success. Alibaba Group should clear the level of risk in different position and establish an internal regulatory system which includes peer review mechanism, department regulatory system, internal audit and external audit mechanisms to ensure mutual supervision avoid unnecessary credit losses. Although the working environment is always full of stress and difficulties, training provides opportunities for employees to improve themselves and contact with new people which could help them to fit in. China may be a leading tech country today, but years ago things werent the same. Generating short-term winsmanagers and employees like the sense of achievement. Additionally, the approach emphasizes that organizations are social entities and hence need for social interactions. BA did not make short-term objectives in this strategy, and no plan about rewards for those employees who would help BA achieve the target. Members readily suggested how to work, relate, and be our brothers keeper. In 2000, in the dot-com bubble, everything shattered. Change). Change), You are commenting using your Facebook account. Currently, most organizations are utilizing creativity and innovation strategies to attain their respective goals and objectives. 6. However, analysing the issue of human resource management in the view of psychology is an innovative point of this report. Moreover, it has been analyzed by Toma et al., (2019) that Alibaba's cultural values have been critical to the company's growth and success. All he needed was a name, the name which he found on one of his trips to California. The Effects of Personal and Contextual Characteristics on Creativity: Where Should We Go from Here? Management theory is a concept that acts as a pathway for managers to efficiently and effectively create teamwork (Greve and Argote, 2015). There are six core values guide Alibaba Groups operations and operate its culture, which including customer first, teamwork, embrace change, integrity passion and commitment (News, 1999). Then theres employee relations, which helps build a positive relationship between employers and employees. Employees are the ones who complete the assigned tasks, so handling them with respect encourages them to work effectively. Meanwhile, the firm should adjust its organizational structure that supports employees in every level to be able to talk or share opinions without feeling unsecure. Values are the standards by which members of an organisation direct and evaluate their actions. Sustainability condition of open innovation: Dynamic growth of Alibaba from SME to large enterprise. All the materials from our website should be used with proper references and in accordance with Terms and conditions. In conclusion, the team members noted effective teams to be defined by purpose, good leadership, mutual respect, inclusion, and construction communication. From the activities, team members noted the success of a group is about applying and utilizing teamwork principles. This openness to criticism within the company is accompanied by a flattened hierarchy. Notably, for a team to be effective and remain relevant, it must have a flexible and skilled leader. Every week the company will set up a meeting where all employees can join and share their ideas and experiences to other colleagues. By offering employees an increase based on good work performance or by completing jobs on a timely basis employees are motivated to do the best they can for the company. Utilizing teamwork principles and in accordance with terms and conditions 05 Nov ]... 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