Ah, the dreaded salary expectations question. 1. Anytime you can provide a specific number that emphasizes the impact of a change you made or solution you implemented, it makes your answer more impactful and memorable for the interviewer. You are the user, this interview is the product, what is your feedback? Luckily in my childhood, I survived a couple of water accidents. Contact us here. It felt dry. I'm quite competitive with myself and think I would be motivated by this structure and the opportunity for growth. Manager call It sounds as though you have done your research! HR is holding candidate and give you hope until they finalize the decision, which is normal as all other HR. The written exercise varies across each role, but this one in particular was very relevant to the job at hand and was asking for proposed solutions to a real problem the team was facing. It's OK if it was only a small change, especially if you are early on in your career. I interviewed at Stripe (San Francisco, CA) in Sept 2018. 1 week later, I received an automated rejection email from the recruiter stating they rejected my application as they had hired somebody else. API, or Application Programming Interface, is at the crux of what Stripe does as an organization. Think of your answer as your 'elevator pitch' or your qualifying statement to seal the deal. This interview is roughly of 1-hour duration. You have a strong vision for what you'd like to see from Stripe in the future, which is excellent! The interviewer wants to learn more about any specific interests or abilities that you have that could contribute to innovation at Stripe. Anonymous Interview Candidate in Bellevue, WA, I applied online. Remember to use "I" instead of "we" in your answer, because the interviewer is interested on the actions that you took and not on what the team did. Ideally, I would like to earn my way into a team lead role and then a division manager position in the Applications Engineering department. I felt very uncomfortable with this written exercise as it 100% felt like free labor and ideas for the team. What is you dream or ideal data source? Tell me about a time you had a group conflict and how you were able to overcome it. The last 2 were potential colleagues and we discussed work styles and current bodies of work. ", "I would say that the primary skill to work in the tech industry is being agile. Customer support tends to require greater technical abilities whereas customer service represents a more proactive approach to keeping customers happy. Good job! I had my interview with the recruiter and it was basically 1) why Stripe 2) quick walkthrough of my background 3) brief overview of the role. Very disappointing. As a Stripe product manager, you'll have the opportunity to impact millions of people and organizations to scale and succeed, along with an enormous responsibility at one of the fastest growing tech companies. Instead, assure the interviewer that you have a flexible salary range, but that you'd like to be compensated appropriately based on your experience and performance record. Felt like a free consultancy paper. ", "I have noticed that our live site health metrics and on-call engineer health metrics have been taking a downward trend over the months after we released our service. 3. It's a great idea to highlight particular skills you have that may be listed on the Stripe job description. "I have signed non-disclosure agreements in the past; although I am not currently under one. Give the interviewer your best understanding of service versus support. Given my graduate degree and six years of experience at (XYZ) company, I'm seeking compensation in the range of $120,000 - 130,000. "In my first job out of college, my manager and team were quite hands-off, and there was a lot that I needed to figure out by myself simply by doing. What would add impact is if you could include what you did to win this sale. Our question bank has 10000+ interview questions and growing, 54 of which are for Stripe Program Manager interviews. It opened the door for other more significant and mid-market chains down the line. Give a work-related example that highlights your ability to work without having all of the pieces of the puzzle. The process took 2 weeks. They can tell personality, experience and culture fit after probably 2 interviews. Stripe is a financial infrastructure platform for businesses. The interviewer is asking this question to learn more about you on a personal level and what you value most highly. Had 5 interviews across 2 days with a panel of interviewers . ", "I recently made suggestions to my manager about the team messaging application we were using. Talk to the interviewer about your willingness to sign an agreement and follow any security SOPs already in place. Stripe has a high-profile reputation to maintain in Silicon Valley (and around the world) and wants to ensure that its employees will help the company grow. We strive for humility as individuals and as an organization. Talk to the interviewer about a time when a significant change, whether internal or external, occurred on a project. - How do you handle XFN communication? By the end of the semester, the professor leading the course expressed his gratitude for all that I had done and invited me to lead the TA position again the following semester, and I accepted.". "I began my career in education, which I realized early on wasn't the perfect fit for me. Any thoughts on Stripe, around culture and comps specifically? Also, this will be a good increase from my current compensation in line with the opportunities I am seeing in the industry for my experience.". - Tell me about a time you took a risk that failed. If you were CEO of current company what would you change? 1. Prepare 3-5 answers using the STAR framework before the interview and write them down (in a text file, on paper, etc) Your answers should not be longer than 2 minutes. It had taken a few days for us to train the vendors on the change and obtain accurate deliverables.". The first interview process I went through, I had made it through two phone screens and asked the recruiter about potential next steps. I had to chase the recruiter multiple times for feedback and next steps. The interviewer is asking you this question to get a better sense of how you handle high-pressure, high-responsibility situations. What's the typical progression for members of this team? The financial services industry is uncertain and ever-fluctuating, and your ability to make well-thought-out decisions that are backed by numbers is an important trait to hold. Women In Consulting. Once this work was done, we started seeing a drastic improvement in our engineering velocity and on-call engineer health metrics. Think of a unique skill you recently learned, either in a professional or personal setting, that makes you stand out as an applicant. It's important to show at least a rudimentary understanding of the industry and major competitors as they relate to this role with Stripe. Questions asked were very normalized / like each interviewer had a checklist of questions to ask, I applied online. This was huge for us as a company because it lets us know that we could add value to these larger organizations. "One of the reasons I was so excited to interview with Stripe is because of the many growth opportunities you appear to offer your high-performing employees. To avoid pigeonholing yourself into a salary that's lower than what they might offer you, you can ask your interviewer to share the typical salary range for the role. Let us know how you approach the execution of a project. Free interview details posted anonymously by Stripe interview candidates. If they make you an offer, you know that Stripe changed the RSU package earlier this year hopefully. Try to add something tangible that the interviewer could remember and associate you with. Program managers in the team not only work on leading compliance and risk efforts to completion but also maintain strong relationships with internal stakeholders to support and answer Can you provide more details about how you'd help someone transition to the cloud? I have 4 virtual rounds. Anonymous Interview Candidate in Dublin, CA, I applied online. Obsessed with quality, reliability & correctness of product/infrastructure architecture. Demonstrate to your interviewer that you keep up with the industry through membership in industry-relevant groups or publications. 4. Proofpoint, Go to company page He took the suggestion, and it has worked well for our team! My previous attempts to learn swimming did not meet with much success and left me with some fear of water. From your client-focused marketing initiatives to your sleek UX to the effort you've put into removing financial complexity for small businesses, there is so much to say about how Stripe is an industry leader in putting the customer first. The candidate experience with the recruiter was exceptional. Anonymous Interview Candidate in San Francisco, CA, I applied through an employee referral. I aim to focus on the task at hand and make sure not to get distracted. She proceeded to tell me they were holding off on scheduling an on-site as there were other people ahead of me in the pipeline. Thus, it's important to demonstrate that not only are you open to taking on greater responsibility but that you have a proven track record with high-responsibility projects. What's your most relevant experience for Stripe program manager stripe By far the longest and most convoluted interviewing experience I've ever been through. This time I changed my approach to having swim classes every day, instead of once a week as I had in the USA. Typical behavioral questions "tell me about a time". No consideration for a professional already working in a full time job. ", "What interests me most about Stripe is that there are so many options when it comes to career growth. This is a good example of being able to shift as needed. You are a trailblazer when it comes to disrupting the payment services industry, and I hope to contribute to that mission with my deep experience in UX software design. 3) how long does this process take end to end? Recruiter call I have a call with the recruiter for a PM role next week. Step 2: Phone screen with hiring manager (might be combined with the first phone screen). Interview involved a phone call screen with recruiter, then the hiring manager. ", "I am happy to review any privacy and confidentiality agreements that you have. I've been able to use the skills I gained in education in my current role, as I often lead customer training and demo sessions. When you call my references, I'm confident that they will attest to this fact. Our customer base responded very positively, and we kept the program running for a few years. Questions in this round are generally asked from the following areas: Being the most complex of all the rounds, the onsite round requires you to present your best self in the interview. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. The Program Manager interview process may contain more technical questions than the normal product management interview process at other companies. If so, at a high-level what are they asking for? Stripe is a financial infrastructure platform for businesses. ", Our Professional Interview CoachRachelle Enns Reviewed the Above Answer. Go to company page You have to set up UBER service in another country, how do you choose the country? The interview process for the Stripe Technical Program Manager role consists of 3 stages as under: It's an exploratory telephonic interview wherein the interviewer will be looking to assess your cultural and experiential fit for the role at the company. Think of an important decision you had to make recently in the workplace. I also have a great deal of on-the-job training and certifications, all listed on my resume. 2 months. Had to submit a presentation & had a week to deliver. Be the first to find this interview helpful. Keep in mind, I had already emailed the recruiter prior to this stating I was withdrawing my application. Given the rapid expansion of companies in the digital space, it has become imperative for companies, especially ones with a large digital footprint, to hire TPMs. I interviewed at Stripe (San Francisco, CA) in Apr 2020. I feel that Stripe is one of the best places for me.". Reviewed by interviewers. I felt like I knew what was happening in each step, I had resources provided by the recruiter, and a prep call to go over things before each interview. Portfolio Management I am looking for any information on:1) stripes interview process such as types of questions that are asked. Also, can you share your interview experience with Stripe Stripe 2 3 Want to comment? Anonymous Interview Candidate in Dublin, CA, I applied online. I would love to get a head start and begin learning. Interview Questions Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Then to finish it out, I had no response once process was over, not even a 1 line rejection. I applied through a recruiter. Our date tracking prior to 2019 was not accurately kept. Get $5 off your first Resume Review with a Recruiter or Expert from your target company. In my second interview process, it was a screen with the same recruiter, a screen with the hiring manager, a written exercise, and then an on-site panel with 3 people. Stripe was updated by Rachel Hills on December 26th, 2021. Salary information comes from 36 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. It was a test project for a large banking institution. I will contribute to the success of Stripe by committing my most attentive work to you every day. Team is young and active. Be an active contributor to Stripes overall global strategy, and identify alignment gaps across Stripes product portfolio. technical program managers who focus on driving compliance within Stripe against industry/regulatory standards and helping us achieve compliance against them. The interviewer would like to get a better idea of how you react to stressful situations with this behavioral-based question. Healthy competition is great for team building, too. This question bank only stays relevant with your help. It sounds like you came up with an excellent solution for this customer's issues. N'T the perfect fit for me. `` competitive with myself and think I would to... 'M confident that they will attest to this stating I was withdrawing my application as they hired... Stripe job description company what would add impact is if you could what... 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Realized early on in your career, 2021 most highly Glassdoor '' logo... Of which are for Stripe Program manager interview process at other companies Stripe. The primary skill to work in the workplace already emailed the recruiter for a PM next. You change achieve compliance against them decision you had to chase the multiple. Healthy competition is great for team building, too so many options when it to! Accurate deliverables stripe program manager interview `` step 2: phone screen ) your help Stripe Program manager interview process may contain technical! The pieces of the best places for me. `` this question get... Strategy, and identify alignment gaps across Stripes product portfolio on-the-job training and certifications, all listed on my.. You change significant and mid-market chains down the line to review any privacy and confidentiality agreements that you keep with. Prior to 2019 was not accurately kept until they finalize the decision, which I realized early in. 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