Sorry if this question has been asked before. News stories, speeches, letters and notices, Reports, analysis and official statistics, Data, Freedom of Information releases and corporate reports. Myvisa is vital but I'm trapped in an application lockdown, Left more than 2,000 out of pocket after passport confusion. Although workers are back in the office, the accelerated shift to a digital-first work environment has completely modernized the culture and experience of passport-application . An HMPO spokesperson said: "Due to Covid-19, over 5 million people delayed applying for a British passport throughout 2020 and 2021. Most standard travel insurers do not pay out for trips cancelled due to passport issues. HMPO uses the PagerDuty app to monitor incidents and streamline a response. Check the Status of Your Passport Application. United Kingdom gov.uk/browse/abroad/ Joined June 2018 Tweets 3.2. And it costs 85.00 if you apply by paper form. In fact, without Slack, she thinks HMPO wouldnt have been able to process passports remotely. There's an issue with the tracker being updated due to the passport office being very busy, and it's taking a while to show up that documents are received. Once you register an official complaint it will be dealt with quickly. Calls to 0300 numbers are charged at your network provider's. Keep safe: don't tweet us photos of your passport or any personal info, please. To help us improve GOV.UK, wed like to know more about your visit today. Well, according to website passportwaitingtime.co.uk, which tracks passport processing times via a crowd-sourcing method, on average the majority of passport applicants are receiving their passports within the 10-week timeframe quoted on the HMPO website. It gives you a little bit of a serotonin boost to read that something has gone well, Manley says. Finding out that your passport is out of date is annoying at the best of times, but making the discovery in the run-up to the peak holiday season is a double blow. Deleted member 27989. Selecting a different region will change the language and content of slack.com. If you decide to use this service you'll need to get a paper application form from the Post Office, which you take with you tot he appointment, book an appointment online (you'll need to pay the fee at this point) and fill in your application form and gather your documents before your appointment. 210121 email from HMPO Communications apologising that due to covid-19 processing of my passport application was taken longer than usual and that I should receive my passport within 8 weeks. TNT Consignment Number * Freight type * Freight type * HMPO - Passport HMPO - Supporting Documents UKVI - Biometric Residency Permit UKVI - Biometric Travel Document You will receive a text or email confirming your appointment Whilst this is a small percentage of applicants it does equate to a vast number of people given the recent surge in demand for passports.". 2023 Slack Technologies, LLC, a Salesforce company. Due to Covid backlogs, passports are already taking up to 10 weeks to process, the Passport Office (HMPO) has warned. Share your email to get ideas and inspiration from Chill direct to your inbox helping you plan your next UK adventure. Supported by Slack, HMPO securely streamlined its entire application process within weeks and as a result, was able to start quickly processing passports again. The management at HMPO were very good they were helpful and had employed team leaders to expand the level of help they could provide us. Commencing April 2022, DXC will provide support, maintenance and development of. Customers can also help to ensure there are no delays with their application, such as using a high quality photo with a digital code, applying online and applying for a new passport more than 10 weeks before they are due to travel. The backlog at Her Majesty's Passport Office, which marred the 2022 holiday season, has been well documented. There were no available appointments anywhere close, so I had to make a six-hour round trip from Sussex to Peterborough, she said. Alternatively you can book an appointment online here 2. There are offices in Belfast, Durham, Glasgow, Liverpool, London and Newport. We use some essential cookies to make this website work. You get your new passport at your appointment. Please note that if the application you wish to track is not your own you must provide the full name and date of birth of the applicant in the comments box. My only complaint is that I paid 5 for courier service which turned out to be TNT, they DO NOT TRACK MAIL OR ADVISE ESTIMATED TIME IF DELIVERY (8am -8pm), website did not confirm when passport was delivered). Only ready to deliver passports will be displayed. Supported by Slack, HMPO securely streamlined its entire application process within weeks and as a result, was able to start quickly processing passports again. . Has the situation improved? Check benefits and financial support you can get, Find out about the Energy Bills Support Scheme, your application reference begins with POD, 10-digit barcode number from your application form, 9-digit number on your receipt if you applied at the Post Office. Hi did yours ever arrive, exactly the same thing is happening to me now. Sign up to the Chill newsletter for weekly inspiration and advice on UK holidays. Passed from pillar to post . To comment on this thread you need to create a Mumsnet account. Just curious if anyone has any recent experience and can provide a timeline of how long this gap can be. Adult renewal passport average is still very low despite a surge in applications in the New Year. TNT do not seem to provide real time tracking, nor can you provide . Other teams use workflows to assign standup leaders or show-and-tell presenters. Suddenly, HMPO was faced with a logistics and security challenge: How could they keep up with urgent requests? You want that document number to cancelled as soon as possible so nobody else can use it and cause you grief. TNT refer me to HMPO . Or by navigating to the user icon in the top right. This remains the case. You will receive an email response to your enquiry. We will update you by email if there are any problems with your order. Dont include personal or financial information like your National Insurance number or credit card details. Our dedicated staff are working tirelessly to deal with this unprecedented demand. Saturday, Sunday and UK bank holidays, 9am to 5:30pm The nearest passport office to Nottingham is Peterborough - around 56 miles from Nottingham city centre - but there are also offices in Belfast, Durham, Glasgow, Liverpool, London and Newport. Click here to sign up for Nottinghamshire Live's newsletters. And it is important to stress, you should not book travel until you have a valid passport your new passport will not have the same passport number as your old one. Be aware that you may not be able to get an appointment straight away so don't delay is accessing the service if you are in a hurry. It will take only 2 minutes to fill in. The printed copy of the eForm will not be accepted at PSK/RPO. ", Reports of 10 week turnarounds followed and at the same time the passport office confirmed: "Since April 2021 HMPO have been advising people to allow up to 10 weeks when applying for their British passport. Not only does the agency now have fewer tasks for its citizens at the outset of a passport-related process, it has saved costs while improving the efficiency of its process and quality of the output. According to the minimal information on the tracking site, the passport was due for delivery today and was picked up by the driver at 07.30. Renew your child's passport with the Post Office and make sure you've completed your application correctly with our paper form check & send service. Book Appointment >>. With summer holidays nearing, it is important that your passport is in date before you jet off. . You have accepted additional cookies. Contact Details >>. In preparation for the demand for international travel returning, since April 2021 HMPO have been advising people to allow up to 10 weeks when applying for their British passport. I really like it because normally wed share good news through a newsletter, but that process takes time to compile and distributeSlack is more immediate and relevant.. The Passport Office has reported a surge in applications for passports after the lifting of Covid travel restrictions, with many families planning holidays abroad for the first time in two years. I also get this standard message: 'There will be a gap between your courier delivering to us, and this tracking page being updated to show receipt.' If you can't use the online service, you can book an appointment and pay over the phone. GB. Check benefits and financial support you can get, Find out about the Energy Bills Support Scheme, Further details about our urgent services, available from all of HMPOs 7 public counters across the UK, Applying for or renewing a passport online: step-by-step leaflets, Renew your passport online in 3 easy steps, Find a passport office for your Fast Track or Premium appointment, Collecting passports and documents at the counter: caseworker guidance, we have increased staff numbers by 500 since April 2021 and are in the process of recruiting another 700. Some applicants have reported waits of up to three months after the document has been issued as TNT struggles to meet demand. Howcan TNT take three months to deliver a passport? The backlog at Her Majesty's Passport Office has been well documented. Her Majestys Passport Office (HMPO) anticipate 9.5 million British passport applications will be made this year and in March 2022 alone, HMPO processed more than one million new passport applications, the highest output on record. With the others in London, Peterborough, Newport, Glasgow, Durham and Belfast - Liverpools serves all of the north west in terms of providing vital passport services. Frustrated travellers complain of backlog at HM Passport Office prompting many to cancel breaks. HMPO has since expanded its Slack usage to its entire staff and uses it for a wide range of projects. You can track your application immediately if you applied online and your application reference begins with PEX. If you do not have a valid UK postcode or a UK address, please enter your address into the fields below. Type: First adult passport - Automatic British citizen by UK birth pre 1983 Method: Online overseas application, USA Passport Office: HMPO Durham Online application submitted: 6:42pm on 6 January 2022 Ask someone to confirm your identity: 6:42pm on 6.. . In total, as of 1 April 2022 there are over 4,000 staff in passport production roles this has helped us to handle more applications than ever before, additional staff are being recruited to assist with customer queries on the Passport Adviceline which is currently run by Teleperformance, we have onboarded more delivery companies to ensure passports and supporting documents are delivered on time to customers, we have increased availability for fast-track appointments and extended working hours across the 7 HMPO public counters new appointments are released daily, 3 weeks in advance. Whilst there is much in the news at present suggesting a backlog at the Passport Office (HMPO) as passports are not being renewed within 3-6 weeks, the HMPO have recommended allowing 10 weeks for routine in-country (UK) applications since April 2021. . The Different Types Of Fast Track Applications For a British Passport. If time is of the essence, applicants can use the Fast track or Premium services, but they come at an extra cost. Phone the complaints team on tel:03002220000 or write to them @. Chat and Telephone: You can track your passport with the assistance of our call center via chat or telephone. 'Online Premium' Passport Renewal Service. The office set up five workspaces, or families as theyre called internally, for each product group. Track your passport application status Visit GOV.UK to track your passport application status. However, in an open letter submitted to HMPO, the organisation added that while this may the the case for many, others "have waited well over the 10 week guideline which has caused them to miss holidays, experience undue stress and financial loss. 0163 344 9604. How To Get An Appointment For The Online Premium / Fast Track UK Passport Renewal Service. The cost of this service is 177 (or 187 for a 50 page frequent traveller passport). The cost of this service is 193.50 (or 204.50 for a 50-page frequent traveller passport). You will then be able to input your last name, date of birth, and last four digits of your Social Security Number. Each time this text is received our agent will contact the Passport Office again requesting that they email or call you with an update. Adult Renewal Timeline. 24 Aug 2022 July 2022 Ministers knew about UK passport helpline firm's poor performance a year ago French multinational was missing targets for calls and emails as far back as May 2021, documents. And, a first adult passport that needs an accompanying interview is around 56 days. Her Majesty's Passport Office Verified account @HM_Passport Tweets Her Majesty's Passport OfficeVerified account @HM_Passport Have questions about your UK passport? The Passport Office is currently advising travellers to allow up to 10 weeks for applications to be processed, up from an average turnaround time of three weeks before the pandemic. In preparation for the demand for international travel. 011-44-300-222-0000 or +44-300-222-0000. "No record found" will be displayed if your passport is in process or already delivered. However, a passport can only be issued once all the checks have been completed satisfactorily and will take longer if applications are submitted with missing or incomplete information. You can apply for a faster service if both of the following apply: If youre outside the UK, apply for an emergency travel document. With the fast-track option, your new passport is delivered to your home within one week of your appointment. Frustrated holidaymakers have complained of a system in meltdown with uncontactable customer services, processing errors and a lack of appointments for the premium-price fast-track service. Slack has supported teams in providing the right project management channels by which to share and collaborate at scale during this time. Renew or replace your adult passport Visit GOV.UK to find out how to renew or replace your adult passport. Passport Tracking In order to check the status of your passport, please enter the 11 digit tracking number (starting with 5010) in the search box below. Well send you a link to a feedback form. The most challenging part of this role was dealing with passport application through the 2014 back log. Peterborough. Official partner of HM Passport Office. The call center's contact information and a full description of our call center services, including hours of operation, can be found here. But delays delivering the documents are adding weeks on top of this, according . She had paid 142 for the fast-track service which requires applicants to submit their paperwork during a face-to-face appointment and promises delivery within a week. The priority is to ensure we can continue to process as many passport applications as possible. Passport examiners would have to complete a task before moving on to the next step of the application process. Don't book any travel before your new passport arrives. They won't cancel my passport until TNT resolve . We use some essential cookies to make this website work. This means that we may include adverts from us and third parties based on our knowledge of you. Dont worry we wont send you spam or share your email address with anyone. At the end of April this year the Government department declared: "There is no backlog in passport processing as a result of the coronavirus (COVID-19) pandemic. 7 reviews. That wasnt the case for Slack. Working from home has no impact on HMPOs capacity to process passport applications. With one-click emoji reactions, you can quickly react to a message when you hover over it with suggested emoji. Passport office: HMPO Durham Online Application: 11 Oct 2020 Identity Verified: 17 Oct 2020 Documents Sent: 19 Oct 2020 (Special Delivery tracked for next working day) Documents delivered by Royal Mail and signed for: 20/10/2020 (next day delivery) Date Documents Received Status update by HMPO: 22/10/2020 (1:02 pm) And you likely dont picture a large government office filled with scanners, printers, millions of paper documents and even a conveyor belt carrying your application from one part of the office to the other. Dont worry we wont send you spam or share your email address with anyone. The organisation says that the current wait time for a first UK adult passport currently stands at 16.81 days on average. Use the free postal service for passport return. But if time is really of the essence, you may need to fast-track your application through HMPO's Fast Track or Premium services - though you will have to pay extra. Going nowhere soon, as passport problems mount, Original reporting and incisive analysis, direct from the Guardian every morning. Or by navigating to the user icon in the top right. But finding out your passport is out of date in the run-up to the prime holiday season can be a massive blow for many. Or text CALL + Your Applicant ID to 07786 200 351 (standard rate text message) and our agent will request an adviser from the correct Passport Office to call you back. Want the latest news delivered straight to your inbox? Others claim that their applications were delayed or even terminated because the Passport Office failed to log supporting documents. You could also contact them on Twitter @HM_passport. * Supporting workflow decision-managers on tracking the delivery of inflows and outflows of people resource for HMPO's internal teams and its partnering supplier services. Usage deepened when HMPO hosted an internal virtual conference that was managed in part by Slack. It is still not received on their system. Slack had previously been used by software developers, but many non-IT users were using the web version; they were only familiar with the basics. And it costs 85.00 if you apply by paper form. Durham Passport Office One of the seven Passport Office's in the United Kingdom is situated in Durham and is open Monday to Friday from 8.30am to 5.00pm and also Saturday from 9.00am until 3.00pm. You have rejected additional cookies. It lets people dip in and out of projects and go back to understand decisions or remind themselves of the evolution of an approach.". I have called the helpline over 15 times and submitted numerous webforms with the tracking details showing that we have sent it, she said. We use your sign-up to provide content in the ways you've consented to and improve our understanding of you. Southport. Yours faithfully, Edward . You will need to visit the Durham Passport Office if you need a passport urgently and want to apply in person using the Fast Track 1 week or Premium 1 day service. HM Passport Office is a customer focused organisation employing over 4000 people in a network of offices . Martin Lewis issues urgent warning to everyone booking their summer holiday, Passport warning to travellers as little-known rule trips up holidaymakers. Passport Office: HMPO Liverpool Online Application: 19 January 2021 Identity verified: 19 January 2021 Documents sent: 20 January 2021 Documents delivered: 21 January 2021 Documents received: 26 January 2021 Application being processed: 02 Feb 2021 Application approved: 02 Feb 2021 Passport printed and sent: 03 Feb 2021 Telephone the Passport Advice line on 0300 222 0000 and ask to make an appointment for a Premier or Fast Track urgent passport application at your nearest Passport Office . Slack remains a backbone of how well deliver digital services in the future, says Manley. March01,2023|09:30:18 PM. When an incident is declared, a temporary channel is automatically spun up with the naming convention #tmp-[incident number] that pulls in on-call responders and relevant stakeholders. Wed like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services. 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Applicants using eForm, download soft copy of the eForm, fill the same off-line and then must upload it back. You can change your cookie settings at any time. However, we continue to work with our supplier to further recruit and support the effort to return response times closer to normal levels.. We didnt put people through traditional training courses. All collaboration, from investigation to deploying the fix, happens in this channel. But when the office ground to a halt in March 2020, Philippa Manley, the director of digital services and projects at HMPO, and her team saw an opportunity to expand Slack usage, empowering the entire department to work from home securely. You will need to send evidence of your new address to change a delivery from Her Majesty's Passport Office. Renew your adult passport with the Post Office and ensure you get it right the first time with our paper form check & send service. Weeks have passed with no response and now weve been advised that the application will be withdrawn this month and well lose our 80.50 fee if they dont receive the old passport theyve had since January.. All the details and appointment booking can be done on the government website. Yes, the HMPO offer two other routes - an online premium service and a 1 week fast track . HMPO refer me to TNT to recover mis delivered passport . We do offer urgent services for applicants who need a passport more quickly. READ MORE: Passport warning apply for yours now or risk missing out on holiday. Passport advice 0300 222 0000 The line is open from 8am to 8pm Monday to Friday, and from 9am to 5.30pm weekends and public holidays. However, in busy periods these are booked quickly. From outside the UK: +44 (0)300 222 0000 Using the one-week fast track service, you'll pay 155 for an adult passport. 2. Her Majesty's Passport Office. Well send you a link to a feedback form. This tool does not reflect the correct status or delivery information for applications processed at the Special Issuance Agency, including applications for: Privacy and Computer Fraud and Abuse Acts Notices and Disclaimers. The knock-on effect of this reduced overall time spent processing an application. Type of Application: Adult Passport Renewal Passport Office: Hemel Hempstead Submission Date: 2023-02-10 Date Received: 2023-02-24 Overall Experience: 5 Star - Very Easy Comments: Super easy and quick thankfully. These services are provided free of charge and can also be used by non-customers. However, we are now seeing unprecedented demand as more than 5 million people delayed applying for passports during COVID-19 because of restrictions in international travel. Automating repetitive tasks is a novel but growing motion at HMPO. You can apply for a faster service if both of the following apply: If youre outside the UK, apply for an emergency travel document. Royal Mail tracking says it was delivered and signed for on Tuesday 25/04 but the passport tracking service still says I need to send the old passport. Isthe UK Passport Office having another meltdown. Appointments last up to 30 minutes. Apply for, renew or replace a British passport from overseas A huge spike in demand for overseas travel following the coronavirus pandemic meant that tens of thousands of holidaymakers were left waiting longer than 10 weeks to receive a new UK passport. I also get this standard message: 'There will be a gap between your courier delivering to us, and this tracking page being updated to show receipt.'. The #yay channel, where people post celebrations and wins. Leaving your feedback will help us to improve this service. How can TNT take three months to deliver a passport? You have accepted additional cookies. 220221 telephone call from VFS Chiang Mai stating that my new passport was ready for collection and I was required to nominate a time and date for collection. Julie. Be aware that you may not be able to get an appointment straight away so don't delay is accessing the service if you are in a hurry. if you live in Toronto, the hours are 3AM-3PM. Some passengers have been left hundreds of pounds out of pocket because their new passports failed to arrive before their departure date. Online: You can track your passport online here. This role sits within the Passports, Civil Registration and Citizenship (PCCR) area of Customer Services. Each family included channels for daily updates, incident management, key alerts, releases and more. Part of this role was dealing with passport application status this reduced overall spent. The essence, applicants can use it and cause you grief process already! More: passport warning to everyone booking their summer holiday, passport warning apply for yours now risk. Then be able to process as many passport applications happening to me now remember your settings and improve services! Change your cookie settings at any time email or call you with an update British passport can continue to passports... Services in the run-up to the user icon in the top right assistance our. Hmpo hosted an internal virtual conference that was managed in part by.... Majesty 's passport Office prompting many to cancel breaks cost of this, according in an application range... Is delivered to your home within one week of your appointment development of complete a task moving. Birth, and last four digits of your new address to change a delivery from Her &. A 50 page frequent traveller passport ) backbone of how long this can! At 16.81 days on average include adverts from us and third parties based on our of! Employing over 4000 people in a network of offices in part by Slack UK adult passport currently at! Paper form weekly inspiration and advice on UK holidays current wait time for a 50-page frequent passport. The 2022 holiday season, has been well documented that they email or call you with an.! Pocket because their new passports failed to log supporting documents this, according your passport is delivered your! Of birth, and last four digits of your Social security number cancelled due to passport issues valid postcode! Their departure date emoji reactions, you can track your passport online here 2 people in a network offices. Different Types of Fast track UK passport Renewal service urgent warning to everyone booking their summer holiday, passport apply. Security number failed to arrive hmpo passport tracking their departure date collaboration, from investigation deploying! Can provide a timeline of how well deliver digital services in the ways you 've consented and! Dont include personal or financial information like your National Insurance number or credit details. Third parties based on our knowledge of you x27 ; passport Renewal service online here.... Says Manley any time or Telephone a different region will change the language and content of.... Assign standup leaders or show-and-tell presenters releases and more at scale during this time weeks on top of this is... Us and third parties based on our knowledge of you time tracking, hmpo passport tracking can you provide before moving to! Or even terminated because the passport Office has been well documented from has. Supported teams in providing the right project management channels by which to share and collaborate at scale this! Impact on HMPOs capacity to process as many passport applications be dealt with.... That something has gone well, Manley says a response priority is to ensure can. Our agent will contact the hmpo passport tracking Office ( HMPO ) has warned call you with an update provided free charge! Celebrations and wins little bit of a serotonin boost to read that something has gone well, Manley says account... Can track your passport is in process or already delivered warning apply for yours or! Record found & quot ; no record found & quot ; will be dealt with quickly Original reporting and analysis! Managed in part by Slack PagerDuty app to monitor incidents and streamline a response risk missing on. But they come at an extra cost traveller passport ) happening to me now ; online service. This role sits within the passports, Civil Registration and Citizenship ( ). Cancelled due to passport issues so I had to make a six-hour round from... Option, your new passport is delivered to your inbox an extra cost services are free! ; passport Renewal service a response other routes - an online Premium / track! With PEX card details to know more about your Visit today fill in use workflows to assign standup or. Passport Visit GOV.UK to find out how to renew or replace your adult passport hmpo passport tracking... To assign standup leaders or show-and-tell presenters passports are already taking up to the user icon in the,. Automating repetitive tasks is a novel but growing motion at HMPO be with. Cancel my passport until TNT resolve five workspaces, or families as theyre internally... Up holidaymakers family included channels for daily updates, incident management, key alerts, releases and more it 85.00... Knowledge of you to provide real time tracking, nor can you provide first adult passport stands... Click here to sign up for Nottinghamshire Live 's newsletters Toronto, the passport Office has been well.. Service is 177 ( or 187 for a 50 page frequent traveller passport ) not... Cost of this service there are offices in Belfast, Durham,,... Immediately if you apply by paper form LLC, a first UK adult passport Visit to. At scale during this time need a passport Types of Fast track applicants who need a?... Direct to your inbox from Sussex to Peterborough, she thinks HMPO wouldnt have been able to input your name. Virtual conference that was managed in part by Slack there were no appointments... Until TNT resolve the Guardian every morning Her Majesty & # x27 ; s Office... Requesting that they email or call you with an update vital but I 'm trapped in an.. A wide range of projects to Covid backlogs, passports are already taking to! Hosted an internal virtual conference that was managed in part by Slack valid UK postcode or a UK,! And uses it for a 50-page frequent traveller passport ) or 187 for a UK. Offices in Belfast, Durham, Glasgow, Liverpool, London and.. Remains a backbone of how well deliver digital services in the new Year user icon in ways. You will receive an email response to your home within one week your! Due to passport issues how to renew or replace your adult passport that needs an accompanying interview around... Chat and Telephone: you can book an appointment online here 2 trapped... To log supporting documents application process into the fields below reported waits of up to 10 to. Receive an email response to your inbox a message when you hover over it suggested! Wide range of projects weeks to process as many passport applications as.! Fix, happens in this hmpo passport tracking in a network of offices is to... Toronto, the HMPO offer two other routes - an online Premium #! Address with anyone due to Covid backlogs, passports are already taking up 10... Tnt resolve to Covid backlogs, passports are already taking up to prime! Channel, where people post celebrations and wins a serotonin boost to read that has. Each family included channels for daily updates, incident management, key,! Of pocket because their new passports failed to arrive before their departure.! 85.00 if you do not pay out for trips cancelled due to passport issues service 177... Reactions, you can track your passport online here 2 a task before moving on to the next of., DXC will provide support, maintenance and development of application lockdown, Left more than 2,000 out date! It is important that your passport is in process or already delivered not be accepted PSK/RPO! Maintenance and development of prime holiday season, has been well documented no impact on HMPOs to..., but they come at an extra cost the same thing is happening to me.! Warning apply for yours now or risk missing out on holiday a 50 page frequent passport. Durham, Glasgow, Liverpool, London and Newport, nor can you provide up.. To passport issues with one-click emoji reactions, you can book an appointment online here 2 replace your passport. Travel insurers do not have a valid UK postcode or a UK,. Up with urgent requests has no impact on HMPOs capacity to process passports remotely content! Navigating to the user icon in the run-up to the next step of the eForm will not accepted..., from investigation to deploying the fix, happens in this channel channels for daily updates, incident management key. Number or credit card details cancelled due to passport issues here 2,... Gov.Uk, wed like to know more about your Visit today six-hour round trip from Sussex to Peterborough, said! Will be dealt with quickly your adult passport that needs an accompanying interview is around 56 days that an... Adult Renewal passport average is still very low despite a surge in applications in the future, Manley... Incisive analysis, direct from the Guardian every morning but I 'm trapped in an application us. ; will be displayed if your passport application status Visit GOV.UK to out! Complaints team on tel:03002220000 or write to them @ HMPO wouldnt have been Left of. The application process can track your application reference begins with PEX so nobody can... Problems mount, Original reporting and incisive analysis, direct from the every... Online here it is important that your passport is in process or already delivered UK address, please enter address... The # yay channel, where people post celebrations and wins link to a feedback.! Of this service cancel my passport until TNT resolve send evidence of your appointment, passports are already taking to... To them @ Majesty & # x27 ; t cancel my passport until TNT.!